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Shipping

Bright Onion Pedals uses the Royal Mail for shipping to the below countries.

UK

Zone 1 - 1st Class Recorded Delivery (Recorded Signed For) or Special Delivery, please note that on larger items we may use UPS.  For guaranteed next weekday delivery (after the pedal has been made and posted, not from the date of the order) use Specail Delivery.  Recorded Delivery in most cases is delivered the next day after the pedal has been posted however there are occasional delays.

Bright Onion takes no responsibilty for any postal delays when the pedal is posted using Recorded Delivery.  In the unlikely event that a parcel is lost during delivery the Royal Mail request 15 working days for the parcel to be delivered, if the parcel does not arrive in that time then Bright Onion Pedals will send a replacement pedal.

Europe and the rest of the world

Zone 2 - Airmail Signed For - Andorra, Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Liechtenstien, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.

Zone 3 - Airmail Signed For - Australia, Canada, New Zealand and the USA.

If your country is not listed above then please contact me for shipping details stating what pedal/s you require and where you would like them delivered to.

Please note that Bright Onion Pedals is not responsible for import duty and/or taxes when applicable (for non UK and EU countries) and for any delay due to customs.  International deliveries normally take between 3-7 working days to arrive so bear in mind when ordering that the timescale for you to receive the pedal will be the build time (usually 7-10 days) plus up to 7 working days.

In the unlikely event that a parcel is lost during delivery the Royal Mail request 15 working days for the parcel to be delivered, if the parcel does not arrive in that time then Bright Onion Pedals will send a replacement pedal.  This does not apply to delays due to the parcel being held by customs.

The cost of postage is determined by the shipping weight of the pedals, below is a table of the costs.

Shipping Weight Zone 1 Recorded / Special
    Zone 2    
     Zone 3    
0 - 249 grams £5.00 / £8.00 £9.00 £10.00
250 - 499 grams £5.00 / £8.00 £10.50 £13.00
500 - 749 grams £5.00 / £9.00 £12.00 £16.00
750 - 999 grams £5.00 / £9.00 £13.50 £18.00
1 - 1.249 kilograms £7.00 / £11.00 £15.00 £21.00
1.25 - 1.499 kilograms £7.00 / £11.00 £16.50 £24.00
1.5 - 1.749 kilograms £7.00 / £11.00 £18.00 £26.00
1.75+ kilograms £7.00 / £11.00 £19.00 £29.00