Please note that due to high order levels we are only taking queries relating to our products available on the website and existing orders.

Please send these queries to [email protected].

We are not taking on any custom orders.

Answers to our frequently asked questions are:

  • Each pedal is made to order so yours will be posted within our build time of 7-14 days.
  • We do not make expression pedal switchers, MIDI footswitches or programmable loopers.
  • We do not modify or repair non-Bright Onion products.
  • We are unable to accommodate collection.
  • We do not do endorsements or artist pricing.
  • We will not lie on the customs form, if it is checked we get penalised.