*** IN ADDITION TO THE BELOW, WE ARE SHUT BETWEEN THE 7TH AND 18TH OF JUNE DUE TO RELOCATING, WE WILL ANSWER YOUR QUERIES AS SOON AS POSSIBLE ***
Please note that due to high order levels we are only taking queries relating to our products available on the website and existing orders.
Please send these queries to email@example.com.
We are not taking on any custom orders.
Answers to our frequently asked questions are:
- Each pedal is made to order so yours will be posted within our build time of 7-10 days.
- We do not make expression pedal switchers, MIDI footswitches or programmable loopers.
- We do not modify or repair non-Bright Onion products.
- We are unable to accommodate collection.
- We do not do endorsements or artist pricing.
- We will not lie on the customs form, if it is checked we get penalised.