Contact

*** IN ADDITION TO THE BELOW, WE ARE SHUT BETWEEN THE 7TH AND 18TH OF JUNE DUE TO RELOCATING, WE WILL ANSWER YOUR QUERIES AS SOON AS POSSIBLE ***

Please note that due to high order levels we are only taking queries relating to our products available on the website and existing orders.

Please send these queries to james@brightonion.co.uk.

We are not taking on any custom orders.

Answers to our frequently asked questions are:

  • Each pedal is made to order so yours will be posted within our build time of 7-10 days.
  • We do not make expression pedal switchers, MIDI footswitches or programmable loopers.
  • We do not modify or repair non-Bright Onion products.
  • We are unable to accommodate collection.
  • We do not do endorsements or artist pricing.
  • We will not lie on the customs form, if it is checked we get penalised.