Please note that due to high order levels we are only taking queries relating to our products available on the website and existing orders.
Please send these queries to james@brightonion.co.uk.
We are not taking on any custom orders.
Answers to our frequently asked questions are:
- Each pedal is made to order so yours will be posted within our build time of 7-10 days.
- We do not make expression pedal switchers, MIDI footswitches or programmable loopers.
- We do not modify or repair non-Bright Onion products.
- We are unable to accommodate collection.
- We do not do endorsements or artist pricing.
- We will not lie on the customs form, if it is checked we get penalised.